Nah zdahrohvye to Nuance as new stores open in St Petersburg

I’m in beautiful and historic St Petersburg, Russia’s second-largest city, for what promises to be a memorable day for The Nuance Group. As I write in the early hours of the morning, final touches are being added before the formal opening of Nuance’s new retail offer at St Petersburg Pulkovo Airport. Nuance won the duty free

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Masi combines history with modernity

“I was  born in the Valpolicella and identify with the land of Amarone. To understand what Amarone really represents you have to have been born here into a family of winegrowers, surrounded by these gentle hillsides. Amarone is more than just a wine or a technique – it’s a philosophy, an art, a life companion.”

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Romance and retail excellence in Delhi

I’m back in London after a whirlwind trip to Delhi to attend the wedding of Karan Tuli (pictured above), who works for Agatha Paris’s travel retail operations in Asia [and is the son of King Power Group Hong Kong’s Sunil Tuli] to his beautiful bride Jesreen. [Father and son: Sunil and Karan Tuli arrive in style

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Completely free of duty in Delhi

One of the many great things about working in travel retail is the friendships you develop all around the world. By dint of its inherent internationalism, our industry is a great equaliser and I am just one of many who feels that I am blessed by the comradeship and cultural empathy that the business fosters. Certainly

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The mysterious case of the disappearing Trinity

‘Curiouser and curiouser!’ cried Alice (she was so much surprised, that for the moment she quite forgot how to speak good English) – From Alice in Wonderland by Lewis Carroll Sorry for the lack of Blogs in recent days, caused by circumstances beyond my control, but I am now fully back up to speed. This Blog

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Up, up and away for the flying Foxes as Wednesday trumped on Friday

I doubt there’s a happier travel retailer in the world this weekend than King Power International Group Senior Executive Vice President Susan Whelan (above), but her state of mind has nothing whatsoever to do with trading results. No, folks, we’re talking football, English football to be precise. Susan is CEO of Leicester City Football Club,

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A tale of two North American airports

On a quickfire trip to North America last week, I took in two major airport visits in two days, and had a fascinating glimpse into how the airport companies in Montréal and Chicago – and their partners – are re-imagining commercial activities. First, at Montréal-Trudeau, Aéroports de Montréal held the official opening of its new-look

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