Striking the right notes at Hong Kong International Airport

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Martin Moodie
Martin Moodie is the Founder & Chairman of The Moodie Report.

After a fleeting but exhilarating visit to Taipei, I managed to get back to Hong Kong on just about the last flight to take off before Typhoon Maria hit. So I’m all set for tomorrow’s Grand Opening of Duty Zero by cdf at Hong Kong International the (I promise you) thrilling realisation of the alliance between China Duty Free Group and Lagardère Travel Retail.

Today I walked the main stores and they are just bursting with innovation, customer engagement initiatives, technological boldness, newness, exclusivity, personalisation and much more besides.

More, much more, of that tomorrow. But I’m dedicating this Blog instead to the marvellous celebrations taking place at Hong Kong International to celebrate the airport’s 20th anniversary.

Besides the spectacular signage (pictured below), one of the most memorable ways Airport Authority Hong Kong is marking the landmark anniversary is by hosting an Airport Proms series of concerts. As I entered the arrivals hall yesterday off my Taipei flight I was entranced by the unmistakable sounds of Chopin (Selections from Preludes, Op 28). The music was being played by Vanessa Wong, a supremely talented young pianist and graduate from The Hong Kong Academy for Performing Arts. It was lovely, and what a very grand concert hall Hong Kong International Airport makes.

Today, as I arrived landside after my preview tour of Duty Zero by cdf, I stopped to listen and watch again as two young men on piano and guitar held a large audience spellbound. Like so many things that have happened at this outstanding airport over the past extraordinary few weeks (let alone 20 years), these performances are hitting exactly the right notes.