I walked past a temperature check at Hong Kong International Airport: unfortunately duty free retailers are feeling a distinct chill.
Airports
FAB-ulous moments in Geneva as Le Chef raises the culinary bar
My team is also working extraordinary hours to get the job done here of the quality we stand for. They’re a great, great bunch of individuals, united in a common cause. FAB-ulous actually.
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Airports
Seeking perfection at Heathrow T2 with a British Brexit breakfast
I’m at London Heathrow Airport Terminal 2, en route to Dublin for the Dubai Duty Free Irish Derby. Just think, in a couple of years’ time I’ll have to queue with all the other non-EU passengers when I land in Ireland. It’s hard to comprehend, or express, the almost seismic shock this nation is feeling after
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Airports
Travel. As much as you can. As far as you can.
Can airports restore that love? Or at least some of it? Can they too nurture a sense of destination, of journey, of marvel – and not just of process? Can they excite and delight and not simply infuriate?
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Airports
Airside excellence at Budapest Airport marred by sub-standard landside experience
The pictures and video on this page tell their own wretched story. Dwell time is being killed at Budapest by check-in staff who just don’t seem to care (the British Airways queue system was a joke) and an absolutely haphazard security system.
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Airports
Free of duty in the land of ice and fire
With some nice Icelandic Indie in the background (I was tempted to play Paul Simon’s 50 Ways to leave your Lava or something by Wishbone Ash), it’s hard to imagine the sheer violence with which Eyjafjallajökull erupted so recently.
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Airports
On a Wine Goose chase around a Loop at Dublin Airport
I’m on a Wine Goose Chase at Dublin Airport. Surely I mean Grey Goose (as in the vodka), or Wild Geese (as in the Irish whiskey)? Nope, for while returning to London through Dublin Airport Terminal 1 after the recent Dubai Duty Free Irish Derby, I came across one of the most novel takes on the
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Airports
Another stor(e)y takes shape in the garden of Changi
Changi Airport is more than a passenger gateway or a commercial centre, though it does play both roles brilliantly. It is also an unexpected oasis of calm.
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Airports
How duty free rage can cause tunnel vision
The story gets even better. Half an hour later, a beauty adviser enters the back room. “Hello, hello, there’s a man who is worried that someone is stuck in a tunnel!!”
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Airports
Better in Basel (and no Bert’s Blues) as Dufry delivers the goods
Bravo Dufry. And bravo Michel for caring – if you’re reading this, I hope you consider my comments (past and present) fair and that in an admittedly different way from you, I do understand retail and I do appreciate the transformation.
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Airports
Giving canine passengers a new leash of life at Edmutton Airport
The programme offers special treatment and services tailored for dogs, including a priority check-in line, stress and anxiety services (for those a little hot under the collar after being hounded by security) and access to the lounge with complimentary Terrier water, Alsation wines and soothing music by Bark and Beethoven (Debussy would be banned).
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Airports
Hailing a taxi system to drive away airport rip-offs
At Sydney Airport, I made the near-fatal mistake of asking a taxi driver at the wheel of a people carrier if he was an airport hotel pick-up. “Do I f****** look like an airport hotel pick-up mate?” he snarled, marginally less menacing than a Doberman guard dog that had been starved for a month and then offered the opportunity to dine on my left leg.
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Airports
A metaphor for India at Mumbai International T2
Mumbai Terminal 2 is becoming a reflection of an emerging and changing India: a place increasingly confident in itself, in its brands, in its service quality and in its future.
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