The energy, the passion, the support, the hospitality, the professionalism of the ONT team were second to none. Atif has assembled one hell of a class act here and it shows through every aspect of their operation.
Airports
From Hong Kong through Taipei and onto FAB-ulous Ontario International Airport
There’s just time to sip on a chilled 2023 Banrock Station Chardonnay from South Australia that’s a lot sprightlier than me and munch on some stir-fried cabbage with fungus and celery. The ways I spend my Saturday evenings…
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Airports
Getting the alignment, sequencing and timing right at Dubai Duty Free
Ramesh has stepped into very big boots indeed, those worn by his predecessor Colm McLoughlin with such distinction since 1983. That responsibility excites rather than daunts him and rightly so.
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Airports
Making a big and beautiful bang in Bengaluru
Already I wrote that the arrivals duty-free store is perhaps the world’s best (having mulled it over and discussed with many people via email and LinkedIn, I would now remove the qualifier ‘perhaps’).
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Events
On Cloud Nine with DFS & Cathay Pacific and BAC to the Future in Brisbane
Ao Yun（敖云）– destined, I think, to become one of the world’s great wines – means ‘above the clouds’, which given the amount of time I spend in exactly the same place, makes it one I hope to drink a lot more of in the future
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Airports
Time, terroir and telling a 300-year story – A Rémy Martin experience
Heritage, passion, time, terroir, humility and knowledge passed down the generations; these themes and many others resonated during a memorable immersion into the world of world of Rémy Martin.
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Travel
Getting ahead of myself on the road to Riyadh
“Mr Moodie,” the check-in agent said in the tone one usually reserves for an elderly and confused grandparent. “Your flight is not until tomorrow. The 20th.”
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Airports
Landing a scoop in Doha and heading for showtime in Singapore
The recent workload has ensured that neither me nor ‘the website that never sleeps’ reached for the melatonin.
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Travel
Saying Namaste to Noida and getting ready for APTRA India
“Namaste. In India we never say goodbye, we say hope to see you again.”
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Travel
Sipping a botanical journey across Vietnam and talking Trinity in Ho Chi Minh City
I don’t so much have a bee in my bonnet as a whole hornets’ nest about the lack of Sense of Place in most airport retail offers. The SASCO shop shows what can be done with investment, imagination and a real understanding of a culture and its associated crafts and products.
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Airports
Zooming into and out of Zayed International
If I can’t be home for Valentine’s Day, I can at least send a selfie. Did you really buy two bottles of Cognac my wife asked?
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Airports
Why Bacha will be the hottest coffee in the airport world
If Hermès was a coffee brand it would be Bacha. And if there was a croissant heaven, I promise you a Bacha raspberry and cinnamon croissant would be served at the gates.
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Events
Scaling new heights and discovering One World in the Year of the Dragon
What a great occasion it was. One that perhaps marked Lotte Duty Free’s true coming of age as a world-class airport retailer outside its native land.