Roger Wang is too much of a serial entrepreneur to stop with his Cognac brand. Look out for his exciting next move later this year. I won’t give the game away here but I predict he will have another big hit on his hands.
Events
Scenes of joy and remembrance in Bangkok
Amid all the celebrations on Sunday evening, there was a deeply poignant moment as a giant image of Khun Vichai appeared on the screen after the happy couple made their entrance into the giant hall and onto the stage.
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Events
Scaling new heights and discovering One World in the Year of the Dragon
What a great occasion it was. One that perhaps marked Lotte Duty Free’s true coming of age as a world-class airport retailer outside its native land.
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Airports
Mastering the perfect serve with Aperol Spritz
The perfectly served Aperol Spritz inspired me to play this lovely passing shot straight out of the Carlos Alcaraz handbook {Note: No passengers were harmed in the making of this photograph}.
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People
Discovering excellence and (triple) entrepreneurship in Hong Kong, tenacity in Thailand
I dined with two of our industry’s newer entrepreneurs, both classic encapsulations of the pride, passion and perseverance that goes into not only getting a business off the ground but also sustaining and growing it.
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Airports
Up, up and away again in 2024
Ben was doing what all good airport commercial managers should do, spending time on the shop floor, watching, evaluating. What’s working. What’s not.
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Events
From infant typo to twilight senior
“Could we take a photo Monsieur Arnault?” “Sure.” We couldn’t believe our luck. The battle for control of LVMH was raging but there could only be one winner. And we had the shot.
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Travel
No L, No L – A very British Christmas carol
“No, it’s ok, I’m getting off at Cardiff, and it’s actually easier for me to stand,” the mother replied unconvincingly as she swayed stoically in a carriage resembling a human club sandwich.
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Events
Singing nightingales, big steel birds and flying Kiwis as Dubai Duty Free turns 40
The sublimely talented Dubai Duty Free Nightingales asked me to join them for a photo. Fortunately, very fortunately, for all airport passsengers they did not ask me to join in the performance.
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Travel
Finding triumphant evidence of Merriam-Webster’s word of the year at Qatar Duty Free
Now here’s what you call a driving force in airport retail. About the only thing that can stop (fortunately) Qatar Duty Free Senior Vice President Thabet Musleh is the brake on his buggy.
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Airports
Getting my KIX en route – thrifty sixth
Digital is very much to the fore in-store but I’m not sure Clé de Peau Beauté had me in mind when this superb technology was created.
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Travel
Up close with the Masters of Time and landing a big Hennessy scoop
Oh dear, I don’t think Bovet 1822 will be calling for my CV just yet…
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Airports
Spell it backwards or forwards, wow is wow
“We have one of the best buildings, I would say, of any airport in the world. We want to create a passenger experience matching exactly to that status.” And that is precisely what is taking shape at Terminal A.