Excellence on Etihad but Chanel hits the wrong note

Welcome to The Moodie Report Interim Etihad Airways Bureau. I’m on EY17 en route to London after a successful business trip through the Middle East and beyond. As noted on my outbound journey, Etihad’s superb inflight wi-fi service could well be a clincher in terms of my choice of airline in the future.

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A first-class economy experience onboard Etihad Airways

I’m onboard EY12 en route to Abu Dhabi and then onwards, my final business trip of a long year. EY, of course, stands for Etihad, one of the new-generation Middle East carriers that have so disrupted (and improved) the traditional airline industry. My flight today explains some of the reasons why Eithad (and its peers Qatar Airways and Emirates) have been so successful.

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Flying high at Dubai International and onboard the Emirates 380

For aviation aficionados it doesn’t get much better than flying on the Emirates A380, a magnificent gleaming, giant white bird of the skies. It’s not just the majesty of the aircraft I adore. It’s also what’s onboard. I’m writing this Blog from 37,004 feet, half an hour out of Dubai en route to Hong Kong

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Getting the royal (duty free) treatment

       Now this just could start a trend… The Daily Mail Online reported this week that Prince William and the Duchess of Cambridge were given £200 in duty free vouchers by British Airways as compensation after their inflight entertainment system failed en route back from the US.  The recently wed royal pairing

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Korean Air unveils its latest innovation

Surely the most talked-about stand at this year’s TFWA Asia Pacific exhibition is Korean Air’s. The world’s most successful inflight retailer has created a mock-up of an aircraft in order to show off its latest innovation – the first-ever onboard duty free shop. The shop, dubbed the ‘Duty Free Showcase’, will be a feature of

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Blue skies, nothing but blue skies, do I see…

I was blue, just as blue as I could be Ev’ry day was a cloudy day for me Then good luck came a-knocking at my door Skies were gray but they’re not gray anymore Blue skies Smiling at me Nothing but blue skies Do I see – Irving Berlin “JFK please!” They were the words

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New York blues

And the papers love to say It’s the meanest town in the USA But I think it’s okay It’s the town I’ve made my home – New York City Blues, Neil Sedaka Things you don’t want to read when you’re stranded abroad (1): “The last recorded eruption of Eyjafjallajokull lasted over a year (1821-1823) but

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Korean Air remembers Lars Johansson

Do gestures come any more lovely than this? The front cover of the latest limited-edition version of Korean Air’s SkyShop magazine is dedicated to the memory of Lars Johansson, the man synonymous with the extraordinary success of Inniskillin Icewine in travel retail. Tragically, Lars passed away suddenly during October 2009’s TFWA World Exhibition in Cannes.

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Kneejerk reactions and a Keystone Cops approach to terrorism

No-one doubts the seriousness of the attempted terrorist attack on Northwest Airlines flight 253, bound from Amsterdam Airport Schiphol to Detroit Metropolitan Airport, on Christmas Day. No-one doubts the need for enhanced, hopefully temporarily, security measures at airports – especially those in, or serving, the US. But if recent history should have taught us one

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A taste for the finer things in life (and Switzerland)

Another day, another early start. Another visit to my second home, London Heathrow Airport. I’m on my way to Zürich, Switzerland to see a much talked-about ‘Trinity’-style ‘Taste of Switzerland’ promotion involving airport, brands and retailer. Cursed with a head cold that half of the delegates to the Cannes show seem to have returned with, London’s

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IATA takes a positive stand

I applaud the International Air Transport Association (IATA) for an outstanding initiative at London Heathrow Airport (it may be at other airports too). Travelling through Terminal 5 en route to Hong Kong International Airport and Macau for the 2009 Trinity Forum, I spotted a highly visible IATA booth in the landside departures hall. The booth

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