“Of course. Come in.” He had the smile of a man who knew his ATV (average trim value) was about to soar.
Airports
Setting new standards in Cebu
Chinese tourism is booming and with it travel retail is on the up and up. But it’s not just about international tourism. Domestic travel, both by locals and foreigners, is also booming across this spectacularly diverse nation.
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Events
Scenes of wonder in the Qatari desert and at Hamad International
“Sheikha al-Mayassa Hamad bin Khalifa al-Thani asked me, ‘Would you build a piece in the landscape?’ and I said to her, ‘What landscape?,’ and she said, ‘The desert.’ ”
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Airports
Dazzling delivery in Doha
This is just about as impactful, engaging and immersive as a pop-up installation can get.
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Airports
Take a break KitKat (and take a bow)
Is this the most productive airport retail space in the world by sales per square metre?
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Airports
On location in Oman, a country of contrasts
Before travelling to Muscat this week for the inauguration of the new airport terminal and Muscat Duty Free stores, I mentioned to a few people that my next trip was to Oman. Even those who knew a little about this Gulf state struggled to conjure up an image of the country and its place in
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Airports
Shop windows on the world at Paris CDG
The most important marketing tool in the armoury of any physical store is the shop window. Be creative and colourful and blend art, design and fashion, and you’ll stop people in their tracks. Be drab, grey and lifeless, and they’ll walk on by. Amid increasing pressure from e-commerce, those messages have never been as important.
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Airports
Mr. Adventure heads to Münich
Those who work with me know that a) I am a fan of the Mr. Men series and characters (created by English author Roger Hargreaves) and b) that I am capable of adopting several of their personas.
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Airports
International Duty Free: 60 years young
In 1958, Aldo Vastapane created the first duty free shop at Brussels Airport Company; a humble incarnation of a retail concept that only existed at Shannon Airport in Ireland. What a beautiful image, so evocative of an age gone by.
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Airports
Time to Split after a tough couple of days
After an horrendous couple of days. it’s time to split. As in get the hell out of the UK and as in fly to Split.
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Airports
Humanising the complexity of airport food & beverage service
“The last time you dashed for a bagel and a coffee before making your flight… did you give any thought to what goes into the feeding and watering, potentially, of 100,000 people on a given day?”
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Airports
How Manchester Airport has children reaching for the sky
This challenge introduces the importance of reading for enjoyment, a welcome initiative in an age where children increasingly have a superglue-like bond with their games devices.
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Airports
Dufry Cambodia shows the value of keeping things simple
What does the message say? That the product, a Johnnie Walker Black Label variant, is exclusive. To both country and to retailer. No clumsy ‘travel retail exclusive’, just EXCLUSIVE.