I didn’t show emotion, I felt numb. I didn’t cry. I wouldn’t allow myself to think. I didn’t want to think about my husband and kids and what their future would be. I couldn’t let my mind go there.
Blog
Events
The mysterious case of the disappearing Travel Retail Weekly
To my great surprise, my missive prompted the following reply: “I recently became aware that what I did constitutes a serious ethical lapse, and I take full responsibility for my actions. The article was prepared by AI and it did not notify me of the sources.”
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Airports
Special Chai Time in Bengaluru
For if an airport is to be a showcase for a city’s or nation’s culture, should it not also be a showcase for their values?
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Events
Of Wipha, woes and postponed Wonders
At least I was better off than a fellow passenger, a mother travelling with several family members. “How many bags are you missing Ma’am?” “Eleven.”
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Travel
FAB moments in Barcelona, mashie Ps in Ystradgynlais
Ystradgynlais (Welsh for ‘vale of the river Cynlais’) is easier to find (at the northeastern end of the Swansea Valley ) than it is to pronounce. But after a good dram or two of the outstanding local whisky Penderyn, I’ve just about got the hang of it.
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Events
From a symbol of Ethiopia’s rising to a FAB-ulous foodie experience
“This is a shop that refines what is possible and a symbol of a rising Ethiopia. This is more than a retail space, it is a statement that Ethiopia is raising the bar.”
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Airports
Dubai Duty Free dazzles with revamped arrivals duty-free offer
The ‘liquid to lips’ mantra, so key to converting browsers to buyers, reigns supreme here. And certainly one sip of a fine Speyside expression from The Macallan Harmony collection has me determined to buy on departure.
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Airports
A Flying Kiwi discovers land, sea and sky at Vancouver International Airport
Right across the YVR estate there is compelling evidence of avid consumer-centricity at every level, from operational excellence to the focus on accessibility, inclusion, sustainability, sense of place and innovative technology
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Airports
Why mogo is a go go at Kempegowda International Airport Bengaluru
“Most people see airports as buildings and planes, I see them as people – millions of people that come together,” Hari Marar told me over coffee at the Taj Bengaluru. It’s an opportunity to influence a large cross-section of people and maybe humanity.”
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Airports
Discovering colour, compassion and inclusion at Kempegowda Airport
If Bengaluru Duty Free is the airport world’s best arrivals duty-free shop, this Mitti Café is surely its most special food & beverage outlet, ‘The Magic of Abilities’ writ large across the warmest smiles you could ever hope to encounter.
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Airports
Looking back and forward as Ever Rich Duty Free stands firm at 30
Ever Rich Duty Free is indeed, like Confucius, standing firm at 30. Firm to its values of integrity, professionalism, innovation, commitment to public welfare and dedication to the greater good laid out by Founder & Chairman Simon Chiang three decades ago.
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Travel
On location for an Ever Riching experience in Taipei
Any requests? Something by The Moodie Blues, I suggest?
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Events
Showtime in Singapore prompts the need for a glorious obsession
It’s a brutal corporate world out there at the moment and with the great Chinese wave that has driven our industry for the first quarter of the 21st century now resembling a series of gentle ripples (in spending, not traveller, terms) reinvention is the name of the game.



