Come, before you step out into the open air, sit down here, in-between the brief pause of children’s laughter and a tannoy announcement/In the small kingdom of faces…
Airports
KitKat and Akihabara add flavour to Narita shopping experience
If Baked Potato, Soy Bean, Maccha Milk, French Salt, Pumpkin (!), College Tater, Red Bean Paste, Salt Watermelon, Houiji Tea and Apple Vinegar don’t constitute wacky then I’m Donald Trump.
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Airports
Tales from Tokyo down on the Front Line
Now this young man is clearly well-trained. He knew all about Japanese whiskey (as he should) but his personality was natural, not schooled.
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Airports
Scents and sensibility at sea
The innovation I like most is called Scents & Spirits, an ‘experience wall’ designed to fuse the worlds of fragrances and ‘luxury libations’.
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Beauty
Packing up in duty free for the holiday
I watched as some of the world’s most illustrious beauty brands were stripped out of their packaging and stuffed into this young woman’s holdalls. Doesn’t do much for the selective distribution argument does it?
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Airports
World class in Waiheke – and making a connection through duty free
I’m over north-eastern Australia on the long Emirates flight from Auckland to Dubai, as my final trip of the year draws to a close. I’m winging my way back to Ireland for Christmas after visits to Melbourne and Auckland airports (more on their respective retail developments on our home page). When I travel at this
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Airports
The Moodie Blog: An echo of the city at Melbourne Airport
For any forward-looking airport company, taking the best of the city or region it represents and translating it faithfully to its own travel environment is both aspiration and challenge. And not that many airports get it right. Some add touches of local flavour in the shopping or food offer but little in the way of
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Airports
“Airports will become the single place where people do physical shopping” – Discuss
“Large airports are replicating their physical offers online. If airports are right, then the large shopping malls in the world would now all be very successfully competing with Amazon. They don’t.” – Stephan Uhrenbacher, Flio
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Airports
My final final call from Heathrow
It’s a dreary, dank, chilblain-creating, cold Saturday night in London and I’m headed to Asia on my last business trip of the year, my final fortnight on the road.
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Airports
Experiencing the world’s first run-through duty free store
“There seems to be a problem. I’m sorry, you can’t get on this flight. And you’re very late.”
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Airports
Do these two pictures paint the future of travel retail?
Here at Melbourne, the talked-about convergence of digitalisation and personalisation has found voice
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Airports
Finding funnel-webs and missing apostrophes in Melbourne
I was tempted to go up to the information counter and ask politely, “Where can I find an apostrophe?”
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Airports
Back in Bangkok before meeting a new generation in Melbourne
Samui is one of those lovely little regional airports that carries you back to a different era of travel.
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