

Latest posts by Martin Moodie (see all)
- Why waiting for a plane is a pleasure at Taoyuan International Airport - February 16, 2025
- On location: ‘Towards the supreme, fulfilling our dreams’ in Riyadh - January 30, 2025
- On location: Discovering a clear North Star in the Kingdom where opportunities flourish - January 27, 2025
20 January
Gateway to Jeddah
My whistlestop tour of the Kingdom of Saudi Arabia continues, today involving an informative, insightful and enjoyable visit to King Abdulaziz International Airport (KAIA) where Jeddah Airports Company (JEDCO) and its concessionaire partners are driving a far-sighted, hugely demanding commercial transformation of the country’s busiest airport.
KAIA serves as the gateway to the two Holy Mosques in Makkah (Mecca) and Medina while Jeddah itself is one of the Kingdom’s top tourist destinations.

Terminal 1 is a vast and busy facility, serving many of the 49.12 million passengers who used KAIA last year – a new annual high for any airport in the Kingdom. And listen to this: JEDCO aims to increase the airport’s passenger capacity to more than 100 million by 2030.

My visit was led by JEDCO and daa International Senior General Manager Commercial & Business Development Ilse Ruffer-Kla and daa International Commercial Director Gareth Warwick (daa International has a contract to manage and advise on operations, aviation business, non-aeronautical revenue and facilities at KAIA in cooperation with JEDCO). Look out for my walk and talk interview with them coming soon.
Along with their concessionaire partners they have moved metaphorical mountains to create a still-evolving commercial offer that when completed will give travellers using this outstanding airport the high-quality shopping and dining proposition they deserve. The passion, professionalism and persistence of the teams is extraordinary.
Make no mistake: there is something seriously transformational taking place at KAIA, as is the case throughout the Kingdom and its aviation, tourism and travel retail sectors.

I also met the local leadership from JAH Arabia International Duty Free – a partnership between Gebr. Heinemann, Jordanian Duty Free Shops and local company Astra – and SSP, both of whom are ploughing ahead with impressive, expansive and diverse commercial openings in retail and food & beverage respectively.
In the domestic area, having been wowed, like many others, by The Visitor, Chalhoub Group’s splendid duty-paid beauty to fashion emporium pictured below, I also had the pleasure of catching up briefly with the company’s Retail Director Fadi Al Osta.



When we transitioned to international, it was time to be guided by JAH Arabia International Duty Free CEO Simon Forde through the already opened temporary store and the much more extensive proposition to follow soon.

As mentioned in my last Blog, JAH will ultimately manage some 6,000sq m of retail space in T1 departures alone with a further 4,000sq m of walkway area that can be redesigned in part to increase the overall footprint and around 1,500sq m in the North Terminal.



And finally, courtesy of SSP, I got to chat with Regional General Manager – Bahrain & Saudi Arabia Tomas de Prat Gay, understandably delighted with the quality and diversity of the offer that is taking shape at KAIA.


Through Tomas I had the welcome opportunity to catch up with young Saudi woman entrepreneur Basma Elkhereiji, a human dynamo who is Creator, Owner and Chef at The Social Bakery and The Social Kitchen (among other outstanding eateries in Jeddah).
In partnership with SSP, Basma has opened The Social Bakery at T1, where we dined today in sumptuous style (fortunately after rather then before the airport tour, such was the generosity and excellence of the fare). The Social Kitchen will open soon at T1.


My lengthy visit to the domestic and international zones underlined time and again not only the ambition underpinning the airport’s transformation but also the huge potential this already flourishing gateway offers.
Look out for my major report in the weeks ahead. In the meantime (on a jam-packed schedule this week I have a dinner to go to tonight before a 4am rise for a flight to Abha tomorrow) I hope the visuals on this page whet your appetite for a visit to this great Saudi gateway.
Earlier on The Moodie Blog: On location: Discovering Saudi Arabia’s cultural wonders and aviation opportunities


Throw away those preconceptions, discard those prejudices. Prepare instead to view the Kingdom of Saudi Arabia through a brand new set of crystal-clear lenses, writes Martin Moodie.
I am on a five-day, three airport (King Abdulaziz International in Jeddah; Abha International in Abha, the capital of Asir Province; and King Khalid International in Riyadh) visit to the Kingdom, speaking to industry stakeholders about the future for aviation, tourism and travel retail here.
There is so very much happening here and, unusually in our troubled global industry landscape, it is all positive.
I’m also taking in as much Saudi culture as I can, in an effort to better comprehend arguably the most misunderstood country on the planet.
Like the Saudi society at large, the pace of change and the ambition that underpins it are, I think, unrivalled in the aviation and tourism world. All this is being driven by Vision 2030, a transformative economic and social reform blueprint that is opening Saudi Arabia to the world and within which tourism – sustainable and regenerative tourism – plays a pivotal role.
My trip has been kindly organised by Marcus Spahn, GM Non-Aero at Matarat Holding, which manages 27 airports nationwide.
Look out for my preliminary pictorial reports throughout this week before a much more comprehensive study on the market to follow.
19 January
Arriving in Jeddah
Touchdown at King Abdulaziz International, gateway to Jeddah as well as for Hajj and Umrah pilgrims bound Makkah (Mecca) and Medinah.
I’ve landed at the gleaming Terminal 1, which opened seven years ago and ranks as the world’s second-largest air terminal.

Passenger traffic is booming here and airport operator Jeddah Airports Company (JEDCO) is determined to give those passengers a world-class retail, food & beverage and service offer.
King Abdulaziz International Airport served 49.12 million passengers in 2024, up +14% year-on-year and a new annual high for any airport in the Kingdom.
JEDCO hailed the figure as a “historic milestone”, highlighting how it closed out 2024 with an all-time daily passenger traffic high of 174,600 on 31 December.
My arrivals experience was seamless. Armed with a year-long, multiple-entry visa from my last trip in May 2024, I was off my plane and through immigration in a few minutes.
Importantly, the T1 commercial offer now includes arrivals duty-free shopping, introduced after the Saudi cabinet approved the creation of such shops in airport arrivals zones, land borders and seaports late last year.
JAH Arabia International Duty Free – a partnership between Gebr. Heinemann, Jordanian Duty Free Shops and local company Astra – recently opened a preliminary arrivals store with a much larger offer to follow.
After an open tender success in 2024, JAH is also operating an expansive retail footprint across T1 and the North Terminal departures.
Eventually the company will manage some 6,000sq m of retail space in T1 departures alone with a further 4,000sq m of walkway area that can be redesigned in part to increase the overall footprint. I’ll be touring T1 this morning to discover more.
In the North Terminal, the retail offer is approximately 1,500sq m, offering what JEDCO calls “a perfect walk-through experience for all passengers”.
While snapping some photos in arrivals, I met JAH Arabia International Duty Free CEO Simon Forde, whom I’ve known for a decade and a half across his various experiences with Aerofirst, The Nuance Group (now Avolta), Flemingo and the Gebr. Heinemann-led BF&GH Travel Retail in Ukraine.
He and another youthful industry veteran, Chief Operating Officer (and long time ARI executive) Alan Magan, told me that despite a temporary set-up, business is already brisk, especially for tobacco.
As well-proven around the airport world, arrivals duty-free takes time to build when introduced but once the concept is understood by local travellers it can be very big indeed. That seems certain to be the case at King Abdulaziz International Airport.

There are similarly notable developments taking place in food & beverage. In late 2023 SSP signed a new contract with JEDCO to operate three food & beverage packages, representing a total of 26 units.
I will be meeting the SSP team today and am looking forward to viewing the portfolio, which includes some exciting local and international concepts, including the Jeddah-based Social Kitchen and Social Bakery.

Discovering a UNESCO World Heritage site
After a brief stop to unpack at the Sheraton Jeddah Hotel, it was time to visit Historic Jeddah (جدة التاريخية), Al Balad, ‘where every corner tells a story’. And they do. In the most awe-inspiring, achingly beautiful fashion.
In 2014, Historic Jeddah was registered as Saudi Arabia’s third UNESCO World Heritage Site. In May 2019, Crown Prince Mohammed bin Salman announced a multi-billion-dollar restoration of some 56 historical buildings within Al Balad.
In 2023, in line with Saudi Vision 2030, the Saudi Public Investment Fund announced Al Balad Development Company, which aims to transform the district into a global tourist destination.
“Welcome to Al Balad and Jeddah,” says Abir, our wonderful tour guide. “Once you come here you will never want to leave.”
Take a look at my pictures and you will see why. The painstakingly immaculate restoration of Historic Jeddah’s architectural wonders is spearheaded by the Jeddah Historic District Program under the Saudi Ministry of Culture. It is breathing new and wonderful life into a location that holds a treasured place in Saudi culture, history and sentiment.
Historic Jeddah lies along Jeddah’s Islamic Port, which for centuries has welcomed pilgrims arriving by sea and goods brought in through the Indian Ocean trade route. The beauty of this site and the buzz of revitalised commerce happening within it makes for an unmissable experience. I will be back. And once you have seen it, I guarantee you will too.
Click to open Saudi Travel & Tourism Ecosystem, a late The Moodie Davitt Report in Arabic and English, which explores Vision 2030 and the future of the Kingdom’s hugely exciting aviation, tourism, hospitality and travel retail sectors