David Hope was a fine man and in the purest sense of a sometimes overused term, a pioneer of our industry. I and many others shall miss him.
People
Saying ‘Fehrwell’ to a travel retail champion
It’s not just about what Andreas, through Kraft and then Mondelez, has achieved in travel retail. It’s also about the way he has done it.
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Airports
How an old-age pensioner showed he was no old LAG
One gets the impression that if he’d brought some cheese, crackers, ham and olives in his hand luggage, he may have taken time to set out a table cloth and dine in style on the security counter.
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People
Bidding a double warm goodbye in Orlando
Torben is not retiring (heck, he’s not even shy) but he is handing over responsibility for the Americas to focus on other markets, notably Asia Pacific.
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People
A Hong Kong lunch with two legends
“You’ve seen Henry Steiner’s work. It stares at you from billboards, banks and other buildings – it’s even lurking in your pocket.”
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Airports
Tales from Tokyo down on the Front Line
Now this young man is clearly well-trained. He knew all about Japanese whiskey (as he should) but his personality was natural, not schooled.
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People
Farewell John Gentzbourger, friend, gentleman, family man, bon vivant
He was so successful with Camus, and so synonymous with it, that it was widely thought he was the owner, hence the sobriquet Jean Gentzbourger Camus, by which he became known all around the world.
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People
Finding a new companion for (travel retail) life
I note, for example, that Doug has already posted three stories online today, which, to remind you, is Sunday, New Year’s Eve. Who to battle daily now?
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Events
How L’Oréal Travel Retail’s Emmanuel Goulin declared and shared happiness at Christmas
It is a gesture that emboldens the Trinity spirit and affirms the Christmas spirit. Truly, happiness declared. And happiness shared.
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Events
Why Emmanuel is Declaring Happiness and why it pays to attend The Trinity Forum…
Since The Trinity Forum in early November, Emmanuel has been busy rolling out Lancôme Travel Retail’s ‘Declaring Happiness’ campaign. I think we can safely declare that today Emmanuel is himself full of happiness.
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Events
One man, one boat, one ocean
Unlike Christopher Columbus, Isaac won’t be in a sailing ship. He’ll be in a rowboat.
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People
The Whinging Pome: Tales from a life in travel retail
“The Whinging Pome Random Rules, Rule 22: Always engage with those sitting next to you on a flight, but very quickly make an assessment whether such an engagement is going to be worthwhile. If not, apply The Whinging Pome Random Rules, Rule 52: Cease all contact and employ diversionary tactics. If Rule No 52 fails,
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Airports
Experiencing the world’s first run-through duty free store
“There seems to be a problem. I’m sorry, you can’t get on this flight. And you’re very late.”