Up close and personal in travel retail
The moment of victory, captured on the giant screens around the arena, will stay with those of us who were there for a long time. Garbine Muguruza’s eyes widened and her mouth fell open in disbelief as she realised that she had won the French Open, defeating arguably the greatest of all women’s tennis champions,
As Leicester City’s wonderful story of triumph in the English Premier League was taking shape over the past nine months, another unlikely tale of an underdog made good was unfolding in the world of European rugby. And it reached its climax on Saturday night last. Then, Connacht – the oft-forgotten fourth Irish province behind Leinster,
My throat is dry, my stomach is doing flips and I can’t feel my legs. Worse, I can’t keep a firm grip on the golf club that’s shaking in my hands and the ball sitting on the tee three feet away looks no bigger than a tiny white marble. “Go on, you just need one good
Richard put his worst fears to the test once again, this time by abseiling down Diamond House, one of the tallest buildings at Birmingham Airport
Mumbai Terminal 2 is becoming a reflection of an emerging and changing India: a place increasingly confident in itself, in its brands, in its service quality and in its future.
In the few hours since I stepped off the plane from Heathrow, I have already had the senses well stirred (and occasionally shaken), reminding me that there is nowhere else on earth like India, this country of stunning contrasts.
The recent story of German leathergoods brand Aigner is one of change and renewal. From being a name that was respected by an older generation of (mainly German) consumers, under the guidance of CEO Sybille Schoen it has added edge and recognition among a demographic under 40, with the Middle East and Asia now key
Premium Food Gate: The clunky name doesn’t give much away but that makes a visit to this superb destination store at Warsaw Chopin Airport all the more surprising. I was in Poland last week for the unveiling of Lagardère Travel Retail’s new commercial operations – straddling duty free & luxury, news & convenience (which the
The broad, open spaces of the Retail Hall at the new-look JFK Terminal 4 As the only independent operator of an airport terminal in the USA, JFKIAT is used to thinking differently. That’s underlined by the transformation of Terminal 4 at New York JFK – a project where phase one opened in May 2013 and
It’s just over two months since the opening of London Heathrow Terminal 2 : The Queen’s Terminal, and the transition continues for many of the carriers that will eventually use the new facility. The stores and restaurants at T2 won’t reach their full trading potential probably until 2015, as airline capacity builds and as passengers
At the official opening of Nuance’s new store environment at Toronto Pearson International T1 on Tuesday, you could sense the surge of pride among many of the group’s management and teams in this execution. No wonder: it’s certainly the company’s best store in North America, perhaps even worldwide. It ticks many of the right boxes:
On a quickfire trip to North America last week, I took in two major airport visits in two days, and had a fascinating glimpse into how the airport companies in Montréal and Chicago – and their partners – are re-imagining commercial activities. First, at Montréal-Trudeau, Aéroports de Montréal held the official opening of its new-look
A beautiful spring Saturday in south-west London, wonderful company for the afternoon, the spectacle of two teams brimming with attacking intent, plus some great scores. Not much to complain about really…well, apart from the result. Over the past decade we Ireland fans have grown used to beating England both in London and at home in