In 1958, Aldo Vastapane created the first duty free shop at Brussels Airport Company; a humble incarnation of a retail concept that only existed at Shannon Airport in Ireland. What a beautiful image, so evocative of an age gone by.
Blog
Miscellaneous
In defence of Frontier and DFNI
“Media coverage is rarely without bias, especially in the B2B press.” Says who? What a shoddy, Trump-esque ‘fake news’ generalisation.
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Events
Laughter and sweet transgression in Croatia & Bosnia and Herzegovina
Seva Duty Free. Remember the name, you’ll be hearing it a lot more.
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Airports
Time to Split after a tough couple of days
After an horrendous couple of days. it’s time to split. As in get the hell out of the UK and as in fly to Split.
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Airports
Humanising the complexity of airport food & beverage service
“The last time you dashed for a bagel and a coffee before making your flight… did you give any thought to what goes into the feeding and watering, potentially, of 100,000 people on a given day?”
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Airports
How Manchester Airport has children reaching for the sky
This challenge introduces the importance of reading for enjoyment, a welcome initiative in an age where children increasingly have a superglue-like bond with their games devices.
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Airports
Dufry Cambodia shows the value of keeping things simple
What does the message say? That the product, a Johnnie Walker Black Label variant, is exclusive. To both country and to retailer. No clumsy ‘travel retail exclusive’, just EXCLUSIVE.
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Airports
Making Breakfast at Tiffany’s an airport reality
From Hamad to Hepburn. Add a small food & beverage offer, play Moon River to passengers, ask them to close their eyes and they could be on Fifth Avenue standing alongside Audrey herself…
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Miscellaneous
Saying no to journalism’s grey market
Plagiarism? Let’s just call it what it is. Theft.
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Miscellaneous
Saluting true Kiwi spirit
Here’s a toast to the spirit of Christchurch and of New Zealand. And to a local gin that disproved the belief that Kiwis can’t fly.
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Airports
How Hellenic Duty Free carries out its national duty
This is a destination merchandise offer that truly does justice to the wonderful products that the great nation of Greece, replete with such a bountiful breadbasket, produces.
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People
Accepting differences in a divided world
Billie’s Book focuses on basics such as truthfulness and generosity, and highlights the importance of accepting differences in opinions, faith, and choices.
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Travel
Free of duty in a holy place in the Aegean
I forgot to bring my power adaptor for the local plugs, which meant I was without access to my laptop or phone for the first day. God’s way perhaps of saying I should slow down and simply take in the splendour.