Khun Vichai was a man not simply of great achievement but one of compassion, grace and humility. He gave then gave again to all manner of causes, big and small.
Blog
Events
High times at Happō-en as IQOS changes everything
Here was PMI CEO André Calantzopoulos cast in an almost messianic role, treating an audience of influencers, journalists, business partners and company executives to a catwalk-style reveal of the new IQOS product lines. Versace, Dior, Chanel, Apple, eat your hearts out.
Read More
Events
From Novosibirsk to Nespresso, Lost in Translation in Tokyo
Lost in Translation? The story of my life. As Irving Berlin said, “I got lost but look what I found.”
Read More
Airports
Mr. Adventure heads to Münich
Those who work with me know that a) I am a fan of the Mr. Men series and characters (created by English author Roger Hargreaves) and b) that I am capable of adopting several of their personas.
Read More
Events
How Benny Klepach turned 3Sixty
The new identity had been kept under stricter security than goods in the DFASS bond. Many guests arriving at last night’s function were openly speculating that the subject must be a corporate acquisition – or even a sale to another party.
Read More
Miscellaneous
Marshall lore or time to call the sheriff?
I am surprised that ACI Europe would allow such a blatantly self-serving, inaccurate and unfair article to be published.
Read More
Miscellaneous
Sears, tears and fears in travel retail
Welcome to the age of the omnipresent e-commerce giants, the Black Swan of 21st century retail that, like all Black Swans, no-one saw coming out of the darkness and into the bright, blinking daylight of a reimagined shopping age.
Read More
Events
Looking out at space, lost in space and watching this space in Miami
Ambiguity? Well, I suppose that’s open to interpretation…
Read More
People
In the army now (or 20 years ago…)
Although this image was taken in 1998, from the distance of two decades I can still feel the ‘thwack’ of missile on helmet as, a few minutes after this picture was snapped, I forgot to duck. This was one of the more memorable social gatherings in my early years in this industry, I recall. I
Read More
Events
My (Ryder) Cup runneth over
With such wonderful companions, my cup (of the Ryder variety) truly runneth over.
Read More
Airports
International Duty Free: 60 years young
In 1958, Aldo Vastapane created the first duty free shop at Brussels Airport Company; a humble incarnation of a retail concept that only existed at Shannon Airport in Ireland. What a beautiful image, so evocative of an age gone by.
Read More
Miscellaneous
In defence of Frontier and DFNI
“Media coverage is rarely without bias, especially in the B2B press.” Says who? What a shoddy, Trump-esque ‘fake news’ generalisation.
Read More
Events
Laughter and sweet transgression in Croatia & Bosnia and Herzegovina
Seva Duty Free. Remember the name, you’ll be hearing it a lot more.


