Those who work with me know that a) I am a fan of the Mr. Men series and characters (created by English author Roger Hargreaves) and b) that I am capable of adopting several of their personas.
Blog
Events
How Benny Klepach turned 3Sixty
The new identity had been kept under stricter security than goods in the DFASS bond. Many guests arriving at last night’s function were openly speculating that the subject must be a corporate acquisition – or even a sale to another party.
Read More
Miscellaneous
Marshall lore or time to call the sheriff?
I am surprised that ACI Europe would allow such a blatantly self-serving, inaccurate and unfair article to be published.
Read More
Miscellaneous
Sears, tears and fears in travel retail
Welcome to the age of the omnipresent e-commerce giants, the Black Swan of 21st century retail that, like all Black Swans, no-one saw coming out of the darkness and into the bright, blinking daylight of a reimagined shopping age.
Read More
Events
Looking out at space, lost in space and watching this space in Miami
Ambiguity? Well, I suppose that’s open to interpretation…
Read More
People
In the army now (or 20 years ago…)
Although this image was taken in 1998, from the distance of two decades I can still feel the ‘thwack’ of missile on helmet as, a few minutes after this picture was snapped, I forgot to duck. This was one of the more memorable social gatherings in my early years in this industry, I recall. I
Read More
Events
My (Ryder) Cup runneth over
With such wonderful companions, my cup (of the Ryder variety) truly runneth over.
Read More
Airports
International Duty Free: 60 years young
In 1958, Aldo Vastapane created the first duty free shop at Brussels Airport Company; a humble incarnation of a retail concept that only existed at Shannon Airport in Ireland. What a beautiful image, so evocative of an age gone by.
Read More
Miscellaneous
In defence of Frontier and DFNI
“Media coverage is rarely without bias, especially in the B2B press.” Says who? What a shoddy, Trump-esque ‘fake news’ generalisation.
Read More
Events
Laughter and sweet transgression in Croatia & Bosnia and Herzegovina
Seva Duty Free. Remember the name, you’ll be hearing it a lot more.
Read More
Airports
Time to Split after a tough couple of days
After an horrendous couple of days. it’s time to split. As in get the hell out of the UK and as in fly to Split.
Read More
Airports
Humanising the complexity of airport food & beverage service
“The last time you dashed for a bagel and a coffee before making your flight… did you give any thought to what goes into the feeding and watering, potentially, of 100,000 people on a given day?”
Read More
Airports
How Manchester Airport has children reaching for the sky
This challenge introduces the importance of reading for enjoyment, a welcome initiative in an age where children increasingly have a superglue-like bond with their games devices.