Since The Trinity Forum in early November, Emmanuel has been busy rolling out Lancôme Travel Retail’s ‘Declaring Happiness’ campaign. I think we can safely declare that today Emmanuel is himself full of happiness.
Blog
Beauty
Packing up in duty free for the holiday
I watched as some of the world’s most illustrious beauty brands were stripped out of their packaging and stuffed into this young woman’s holdalls. Doesn’t do much for the selective distribution argument does it?
Read More
Airports
World class in Waiheke – and making a connection through duty free
I’m over north-eastern Australia on the long Emirates flight from Auckland to Dubai, as my final trip of the year draws to a close. I’m winging my way back to Ireland for Christmas after visits to Melbourne and Auckland airports (more on their respective retail developments on our home page). When I travel at this
Read More
Airports
The Moodie Blog: An echo of the city at Melbourne Airport
For any forward-looking airport company, taking the best of the city or region it represents and translating it faithfully to its own travel environment is both aspiration and challenge. And not that many airports get it right. Some add touches of local flavour in the shopping or food offer but little in the way of
Read More
Events
One man, one boat, one ocean
Unlike Christopher Columbus, Isaac won’t be in a sailing ship. He’ll be in a rowboat.
Read More
Airports
“Airports will become the single place where people do physical shopping” – Discuss
“Large airports are replicating their physical offers online. If airports are right, then the large shopping malls in the world would now all be very successfully competing with Amazon. They don’t.” – Stephan Uhrenbacher, Flio
Read More
Airports
My final final call from Heathrow
It’s a dreary, dank, chilblain-creating, cold Saturday night in London and I’m headed to Asia on my last business trip of the year, my final fortnight on the road.
Read More
People
The Whinging Pome: Tales from a life in travel retail
“The Whinging Pome Random Rules, Rule 22: Always engage with those sitting next to you on a flight, but very quickly make an assessment whether such an engagement is going to be worthwhile. If not, apply The Whinging Pome Random Rules, Rule 52: Cease all contact and employ diversionary tactics. If Rule No 52 fails,
Read More
Events
Toeing the line at the Dubai Duty Free Golf World Cup
The golf pro asks the hacker where his feet are. “They’re at the end of my legs,” replies the hacker, surprised at such a naive question. “Where they always are.”
Read More
Events
Singing Me and Guilio down by the scrapyard
On a course with about three and a half times the volume of sand as the Sahara, I may as well have taken my bucket and spade, so much time did I spend in the damn stuff.
Read More
Events
The winners’ curse strikes at the Dubai Duty Free Golf World Cup
And so, here I am at the Dubai Duty Free Golf World Cup 25th anniversary tournament, my bookmaker’s odds of winning at 67,500 to 1 based on previous form. Dermot Divot is at 25 to 1. Or was before yesterday.
Read More
Events
Looking for a horologist to fix an ailing body clock
Anyone know a good horologist? My body clock is in serious need of repair. When I left Melbourne I was 11 hours ahead of London time. After stepping off a 14-hour flight I was 8 hours behind.
Read More
Airports
Experiencing the world’s first run-through duty free store
“There seems to be a problem. I’m sorry, you can’t get on this flight. And you’re very late.”