There’s a new chapter in the inspiring story of Canadian duty free veteran Jeff Orson: last week he made his musical debut in Dublin.
Blog
Airports
‘Second star to the right and straight on ’til morning’
“You just think lovely wonderful thoughts and they lift you up in the air.”
Read More
Airports
America first, duty free (a close) second: A message from the travel retail industry
“We sell stuff. It’s the best stuff in the world. We’ve got all the best stuff. And all the best prices. All the other shops they tried to match us. Failed terribly. Nordstrom’s? Total losers.”
Read More
Events
Listening for the roar of The Mari-Cha Lion
Did the Mari-Cha Lion actually roar? We will never know. But stand in this beautiful place, look deep into the powerful, probing eyes of this majestic, ancient beast and I swear that you can almost hear the sound.
Read More
Airports
Homing in on Hong Kong
Can you imagine Heathrow Airport going to tender, picking its two front-runners, then say, the Office of Fair Trading stepping in to do the final judging?
Read More
Miscellaneous
Symbolising the cultural calling of France
In an age where prejudice is such an easy fall-back, we need all the reminders of culture, humanity, inclusiveness and diversity that we can get.
Read More
Promotions
Celebrating beauty in the Lunar(tic) New Year
In a world turned ugly and feral, the beauty of cultures and human communication are more important than ever.
Read More
Miscellaneous
Presenting the alternative facts of travel retail
I believe the world is actually a much safer place as clearly President Trump and North Korean leader Kim Jong-un will get along just fine.
Read More
Airports
How a Titotaller got to wear the silver fern
Messrs Geoghegan and Spillane displayed a level of service every bit as slick as Irish scrum-half Conor Murray, hand-delivering their prizes to Diana in Auckland last week.
Read More
Airports
Plenty to crow about at Hong Kong International Airport
Whether it be the most dazzling Christmas installations in the airport world, a cultural showpiece or an exuberant celebration of Chinese New Year, Hong Kong feels like an airport with a heartbeat, a crossroads of humanity, culture, technology and aviation.
Read More
Airports
Beautiful in Baiyun at Guangzhou ‘Artport’
Contained within a tunnel-like effect, this art exhibition depicting many of Guangzhou’s most revered buildings and cultural attractions is as dazzling a ‘walk to gate’ as you will find anywhere in the airport world.
Read More
Miscellaneous
From Toshiba traveller to Dell boy
Like an aging footballer who’s lost his pace, I’m forced to rely more and more on experience and knowledge, and ensuring the work rate simply never drops, no matter how much you’d like it to.
Read More
Airports
Home to Heathrow after heady times in Haikou
Take my word for it, HNA will become a global powerhouse of our industry.