Trinity reignited

The Trinity concept – and spirit – is alive and kicking. That was the unmistakable conclusion to emerge from the fifth Trinity Forum that concluded in Macau last Friday. As has been well documented, the event was postponed from its normal March slot due to the economic crisis. But as the dark shadow of gloom

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IATA takes a positive stand

I applaud the International Air Transport Association (IATA) for an outstanding initiative at London Heathrow Airport (it may be at other airports too). Travelling through Terminal 5 en route to Hong Kong International Airport and Macau for the 2009 Trinity Forum, I spotted a highly visible IATA booth in the landside departures hall. The booth

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The right move at the right time

Airport Authority Hong Kong’s decision to extend its core duty free liquor & tobacco and perfumes and cosmetics contracts as well as airside general merchandise concessions at Hong Kong International Airport (HKIA) for another two years is precisely the right move at the right time. The contracts, which were due to expire in the second

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A pragmatic, powerful marriage

Today’s announcement of a joint venture between DFS and The Valiram Group to bid for the pivotal Terminal 2 fashion concession at Singapore Changi Airport is a deeply pragmatic response to unique trading conditions both at Changi and in the travel retail channel worldwide. A one-off alliance for now – though it’s conceivable that both

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And the winner is…

The Moodie Report always likes to make a difference in people’s lives and it was with great pleasure – and a lot of fun – that we did exactly that at Doha International Airport on Friday. Qatar Duty Free Company, a subsidiary of the Qatar Airways group, runs a highly successful car raffle at the

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High class in Catalonia

Anyone interested in the evolution of airport terminal buildings should jump on the next flight to Barcelona El Prat Airport’s new Terminal 1. The Catalan airport has long been a favourite of many people I respect highly in this business but the new terminal represents a whole new quality dimension. I have seen many splendid new terminals

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Dazzling with the destination offer

One of the glaring deficiencies in many airport retail offers is the lack of attention given to destination products – creating a strong Sense of Place not only in design but also in how the shelves are stocked helps, we believe, deliver a point of difference, one that consumers are more likely to respond to.

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The right combination of local and international flavours

The Moodie Report is in Mumbai, the city newly synonymous with Oscar-winning movie Slumdog Millionaire but one of the world’s great cities long before the blockbuster novel and film were ever conceived. We’re here to report on the launch of a major new foray into the food & beverage scene by a company called Travel

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Sky Connection creates a buzz at Hong Kong International

  The Moodie Blog is in Hong Kong, en route to the annual TFWA Asia Pacific show in Singapore. The world may be going through the worst financial crisis since the Great Depression but you wouldn’t know it from walking around Hong Kong International Airport. As usual Airport Authority Hong Kong and its commercial partners

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(Un)welcome to the United States

The Moodie Report is in New York. But for a long time on Sunday night that was in name only. Entering this great city via Newark Liberty Airport is ready-made confirmation that elements of the airport community still treat their passengers (who are customers, remember) as cattle. My heart sank as I entered the check-in

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