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Events

December 22, 2017

How L’Oréal Travel Retail’s Emmanuel Goulin declared and shared happiness at Christmas

It is a gesture that emboldens the Trinity spirit and affirms the Christmas spirit. Truly, happiness declared. And happiness shared.

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Events

December 21, 2017

Why Emmanuel is Declaring Happiness and why it pays to attend The Trinity Forum…

Since The Trinity Forum in early November, Emmanuel has been busy rolling out Lancôme Travel Retail’s ‘Declaring Happiness’ campaign. I think we can safely declare that today Emmanuel is himself full of happiness.

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Events

December 11, 2017

One man, one boat, one ocean

Unlike Christopher Columbus, Isaac won’t be in a sailing ship. He’ll be in a rowboat.

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Events

November 25, 2017

Toeing the line at the Dubai Duty Free Golf World Cup

The golf pro asks the hacker where his feet are. “They’re at the end of my legs,” replies the hacker, surprised at such a naive question. “Where they always are.”

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Events

November 23, 2017

Singing Me and Guilio down by the scrapyard

On a course with about three and a half times the volume of sand as the Sahara, I may as well have taken my bucket and spade, so much time did I spend in the damn stuff.

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Events

November 22, 2017

The winners’ curse strikes at the Dubai Duty Free Golf World Cup

And so, here I am at the Dubai Duty Free Golf World Cup 25th anniversary tournament, my bookmaker’s odds of winning at 67,500 to 1 based on previous form. Dermot Divot is at 25 to 1. Or was before yesterday.

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Airports

November 16, 2017

Experiencing the world’s first run-through duty free store

“There seems to be a problem. I’m sorry, you can’t get on this flight. And you’re very late.”

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Airports

November 15, 2017

Do these two pictures paint the future of travel retail?

Here at Melbourne, the talked-about convergence of digitalisation and personalisation has found voice

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Airports

Finding funnel-webs and missing apostrophes in Melbourne

I was tempted to go up to the information counter and ask politely, “Where can I find an apostrophe?”

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Events

November 5, 2017

Trinity spirit alive and well in Thailand

The world tour continues, onto Australia, the US, the UK and Dubai. I take that journey in the knowledge that Trinity is alive and well.

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Airlines

October 24, 2017

Flying high in First Class with Bombay Sapphire and Virgin

A little tipple is surely justified as today (19 October) is International Gin & Tonic Day and I’m about to be flown First Class to New York to celebrate.

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Events

October 16, 2017

TFW(B)A man maintains control as team adopts attacks-free policy

This is a truly rare sighting of a TFWBA, that highly endangered species, a Tax Free West Bromwich Albion supporter, spotted on foreign soil in every sense.

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Events

October 1, 2017

Closing down the Interim French Riviera Bureau after an unexpected accolade

I particularly like the fact that the Frontier Award includes a glass globe, which I can turn to show my home country of New Zealand as well as the myriad of places I have visited during this amazing 30-year sojourn in travel retail.

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