You can’t keep a good man down. So there’s no way one of travel retail’s most irrepressible characters, Wild Tiger Rum founder Gautom Menon is going to let a global pandemic stop his non-stop innovation programme.
People
Gone to spend some time with the Angel from Montgomery
So if you’re walking down the street sometime/And spot some hollow ancient eyes/Please don’t just pass ‘em by and stare/As if you didn’t care, say, “Hello in there, hello”.
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People
Bringing it all back home, again
I’m one of the lucky ones. There are countless dispossessed, poor, war-torn men, women and children who are suffering far greater hardship than the novelty of having to work from home.
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People
Stephenie’s tale: The battle back to health continues
“Steph has done it again! She has come so far. She has kicked herself back into life several times, has grown spiritually and still has a killer vibe!”
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Airports
Back in Basel as the beat goes on for Dufry
It seems just the other day that I wrote a news story headlined ‘Advent names Julián Díaz new Dufry CEO as acquisition is completed’. In fact it was 16 years ago, on my birthday (1 March).
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People
How a tale of unrequited love inspired a business empire
The business empire that he built was worth an estimated US$100 billion. Yet 78 years earlier when he stowed away on a ship to Japan, all the young Shin had to his name was 83 Japanese Yen and a copy of The Sorrows of Young Werther.
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Food
‘Indian food made unforgettable’
It’ s a winning formula based on doing the simple – and not so simple – things well.
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Airports
Anything to declare?
The volumes involved were well in excess of any allowance other than that perhaps of North Korean leader Kim Jong-un at Pyongyang Sunan International Airport arrivals duty free.
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People
Tallink touches new heights while Comptoir Libanais provides a feast of the senses
Tallink is generating enormous sales of Krug and Dom Perignon Champagne, for example, and luxury skincare brands such as Dior and La Mer. Just ensuring supply keeps up with demand is a constant challenge.
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Airports
Experiencing a Eureka moment at Hamad International
My final trip of the year, and indeed of the decade, is over. And what a great way to close out the 2010s it turned out to be.
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Airports
Shannon Duty Free kick starts entrepreneurial excellence
Shannon Airport may also have lit the career touch paper of two young, dynamic and inspirational entrepreneurs who are wholly in tune with the consumer needs, trends and concerns of our time.
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Events
White trumps black as England soar in Yokohama
Chaps, like thousands of fellow Englishmen in Tokyo and back at home in the UK, was near delirious with happiness. And who can blame him?
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Airports
The wonderful story of Anushree, a (formerly) unsung hero at Bengaluru Airport
If you watch one video of our industry this year, I suggest you make it this one.