Getting the royal (duty free) treatment

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Martin Moodie
Martin Moodie is the Founder & Chairman of The Moodie Report.




Now this just could start a trend…

The Daily Mail Online reported this week that Prince William and the Duchess of Cambridge were given £200 in duty free vouchers by British Airways as compensation after their inflight entertainment system failed en route back from the US. 

The recently wed royal pairing had opted to fly with a commercial airline back from the US “to save the taxpayer tens of thousands of pounds”, the report said, adding that they were left “disappointed” when they were unable to watch any of the films on offer throughout their journey.

The Royal couple, whose seats were reported to have cost £5,000 each, were among a number of passengers in BA’s First Class cabin affected by the problem, the Mail Online said.

Now I don’t want to quibble about what appears excellent customer relationship management, but I am a Gold Card holder on BA, have had my inflight entertainment fail on a few occasions down the years and have never been offered any complimentary duty free. The pitfalls of being a commoner…

It would be interesting to know how the pair will spend their vouchers. BA’s excellent High Life  magazine lists an extensive onboard and online offer.

Perhaps Will bought his beloved a Baccarat Scarabée Blue Crystal (above) and Silver Pendant (£142) with enough change to fund a £13 (online only, pictured below) M&M’s Car Dispenser (in which Miss Green and Mr Red look every inch like a happy royal couple), a £28 bottle of Patrón Silver Tequila to keep the wedding party spirit going, and a £10 Travalo Rapid-Fill Travel Perfume Atomiser Silver to allow the Duchess to vary her choice of fragrance on all forthcoming royal visits.

A nice packet of Milka Mix for £7 rounds off the vouchers’ worth nicely.

Here’s hoping my inflight entertainment fails on my next long haul trip. I’m going to demand the royal treatment.