The 2010s nearly gone. How did that happen? It seems just the other day that I was walking along the banks of the Thames in the darkness of a chilly London night as we ushered in the new millennium.
People
Tallink touches new heights while Comptoir Libanais provides a feast of the senses
Tallink is generating enormous sales of Krug and Dom Perignon Champagne, for example, and luxury skincare brands such as Dior and La Mer. Just ensuring supply keeps up with demand is a constant challenge.
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Airports
Experiencing a Eureka moment at Hamad International
My final trip of the year, and indeed of the decade, is over. And what a great way to close out the 2010s it turned out to be.
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Airlines
Epitomising the QR code
Maria, the member of the cabin crew who looked after me and other passengers nearby, was charming, warm and professional, nothing forced about her manner, simply an outstanding, natural human host and wonderful brand ambassador.
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Airports
Shannon Duty Free kick starts entrepreneurial excellence
Shannon Airport may also have lit the career touch paper of two young, dynamic and inspirational entrepreneurs who are wholly in tune with the consumer needs, trends and concerns of our time.
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Miscellaneous
Saluting some of the best in the business
The L’Oréal team is right up there with the best. They’re pleasant, proactive, professional and passionate in everything they do, as well as incredibly hard working, their releases well-written, timely and always backed up by great images.
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Lifestyle
A Muddly Medley and a tale of Lindor chocolate – ‘The Heaven I was waiting to see’
“Putting these short stories and poems together was very hard for me because even though I like writing, I am on the other hand a very short 11 year old with a very short attention span and have a very annoying brother at hand.”
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Airports
From Busan to the (Gate 35) Bridge
How long before an innovative luggage company invents a special SKUcase instead of suitcase for daigou traders?
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Airports
How Daxing redefined the power of possibility in the aviation world
Daxing is a modern-day wonder of the world. Not just of the aviation world. Of the world.
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Events
Discovering Penghu, the Pearl of the Taiwan Strait
I’ve tracked the Ever Rich Duty Free story for many years – in 2015 I wrote the company’s 18-year history – and I never fail to be impressed by the group’s commitment to quality, to culture, to sense of place and to society.
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Airports
High drama in Hong Kong, high profile at Heathrow
I can’t help thinking that all those rather confident alpha male sales assistants prowling either side of the walk-through store are more daunting than they are engaging.
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Events
Official secrets and unofficial homework grades
I’ll skip the slight and take some comfort, and my moral compass, instead from two young women whom I met over recent days, one in person and one on the screen.
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Events
A tribute to Thabet as Qatar stands for quality at terrific Trinity
I wondered at one stage if Thabet had several body doubles such was his ability to be constantly on hand.