Lonely Planet calls Toronto “the most multiculturally diverse city on the planet”, noting that over 140 languages are spoken here. “When the weather is fine, Toronto is a blast: a vibrant, big-time city abuzz with activity.”
Blog
Airports
Why Gatwick isn’t the world’s 17,677th-best airport
If I ran an airport dubbed the second-worst in the world, I’d be miffed to know part of the reason was that some bolshie French air traffic controllers had downed tools and played havoc with flights all over Europe.
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Airports
All Black in the land of the long white cloud
The Maori name for New Zealand is Aotearoa, meaning the land of the long white cloud. For the British & Irish Lions though, it could be a cloud of a different colour. Big, menacing and all black.
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Events
Hellenic Duty Free showcases the true wealth of Greece
We sought out producers from all over the country whose products represent the wealth of the Greek earth and table.” As the pictures show, Greece, despite regular headlines of a different sort, remains a wealthy country indeed.
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Miscellaneous
Making a mark with e-commerce in the home of Alibaba
It’s no coincidence that cross-border e-commerce specialist and emerging travel retail player GDFS chose Hangzhou as the site to kick-start the next wave of its expansion. On Saturday GDFS opened its first Experience store in this city of nine million people, which is also home to one of the behemoths of the digital retail world, Alibaba. GDFS,
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Events
Joining a very select club
I have probably written that wine deserves a higher profile in travel retail more times than I have supped on a glass of chilled Marlborough Sauvignon Blanc. Thanks to the 90+ Club, the category will surely will get it.
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Miscellaneous
A battle against a foe that can and must be beaten
“You have no idea of what is journey is going to take you through. You have to have trust in the care that you will receive. And in some ways the outcome is incidental to the journey.”
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People
Following the Path of the Righteous Crane
Like most family enterprises, Eu Yan Sang has seen triumph and tribulation, some of it more like the stuff of fiction – and racy fiction at that.
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Events
Open for business at the Moodie Davitt Report Singapore Bureau
As darkness falls while I’m writing, the Supertrees have burst into a dazzling display of lights illuminating the Singaporean sky. Beautiful.
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Quirky
First Dufry, today Deutsche Bank, tomorrow the world!
Perhaps we should now become The HNA Report, such is the dominance of the headlines that the acquisitional Chinese conglomerate has achieved in recent months.
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Airlines
The night I disappeared into Finnair
The service onboard Finnair was just about as friendly as anything I’d ever experienced, the food & wines good and the transit airport one of the cleanest and most efficient you will encounter.
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Events
Mama please don’t take my Toblerone away
Thank you Mondelēz International for reminding me and Dermot that we’ve traversed a few peaks; roamed a few valleys; heck, fallen into a few troughs; but ultimately savoured some sweet, sweet moments along the way.
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Events
How the flying Foxes soared to bold new heights
But here’s the thing – it was the Athletico fans singing the refrain, a wonderfully warm tribute from the Spanish supporters to acknowledge how the minnows of Leicester had dared to swim with the biggest fish in the game.



